To further improve the level of service level and client experience，Shu Road Traffic Service Group "Shu Daoyi" applet introduced the robot automatic customer service system，Receive 264 -bit user，Reflected efficient service capabilities。

Robot automatic customer service system is currently mainly issued for user invoices、City weather query、Traffic restrictions and other Bet on today's European Cup matchescommon problems。In addition，Users can propose new problems at any time，The problem library will continue to add new problems，Further improve the consultation service function。Current，The preset problem of the robot automatic customer service system is about 73%，Show high intelligent recognition ability，greatly shorten the user waiting time，improved the overall service quality and user 2024 European Cup live score results bettingsatisfaction of customer service。

The introduction of the robot automatic customer service system this time is one of the important measures for the "Shu Daoyi" applet to continue optimizing the user experience。Future，The company project team will continue to pay attention to user needs，Constantly improving the functions and performance of the applet，Provide users more convenient、Efficient service experience。